Training Terms & Conditions

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Training Terms & Conditions

Course booking is subject to the following terms and conditions between the client named overleaf and ELAS Limited, a private limited company registered under the laws of England and Wales.

Course Fees – All quoted course costs are exclusive of VAT. This should be added to the amount shown at the ruling rate at the time of booking the course, currently 20%. If a client fails to make full payment to ELAS within the stated time ELAS reserves the right to levy a late payment charge under the late payment of commercial debts (Interest) Act 1998

Payment Terms – Payment is due at the time of booking and can be made by cheque, credit/debit card or BACS. In any event, ELAS reserve the right to refuse admission if payment has not been received prior to attending the course.

Existing Credit Clients – An invoice will be issued, and payment is due on receipt of invoice.

Joining Instructions – Venue details (if applicable) will be sent with your confirmation.

Cancellation, Substitution & Rescheduling Charges

(Note: The number of days shown below is in calendar days not working days)

OVER 29 DAYS (Prior to course)

Substitution – No charge

Re-schedule – No charge

Cancellation refund fee 80%

28 – 8 DAYS (Prior to course)

Substitution – No charge

Re-schedule – No charge

Cancellation refund fee 50%

7 DAYS OR LESS (Prior to course)

Substitution – No charge

Re-schedule – 100% Charge

Cancellation refund fee 0%

Changes to Course Content / Venue/ trainer – ELAS reserves the right to make changes to the published course at any time where it improves the specification or content to the benefit of the client without supplying notice to the client. Should it become necessary to relocate the course or change the trainer, ELAS reserves the right to make this change and notify the client as soon as the change is known.

Course Cancellation – ELAS will use all reasonable endeavours to avoid changes of this nature but reserves the right to cancel and reschedule the course when this is unavoidable. In this event, ELAS will offer the client an alternative date or refund of all fees paid.

Warranty and Liability – The Client accepts that it is their responsibility to ensure that the course is suitable for the delegate(s) placed on the course and that the delegate(s) have/has the necessary competence to achieve the objectives of the training course, ELAS’s liability for loss and damage shall be limited to a claim for damages. The maximum liability will be the charges for the course out of which the loss or damage has arisen. ELAS will not be liable for indirect, special or consequential loss (including loss of anticipated profit or data), however arising, even if it has been advised of such potential loss.

Intellectual Property – The copyright and all other intellectual rights in all course materials shall remain the sole and exclusive property of ELAS or, in the case of a course developed by a partner, the partner organisation. The client undertakes that it will not copy or permit to be copied; such course material nor disclose or permit disclosure, sell or hire the same to third parties, nor use the same to run the client’s own courses.

Uncontrollable event – ELAS shall not be liable for failure to supply any service under the Agreement or product due to a cause beyond its reasonable control.

E Cigarettes & vaporisers – Whilst ELAS acknowledge that e-cigarettes are not covered by the health Act 2006, the company has made a decision to ban the use of e-cigarettes during training sessions. Training delegates who use e-cigarettes are still free to do so in their own time and outside of the training room on breaks.

Law -This Agreement and any other agreement of which it forms part shall be construed and enforced in accordance with the laws of England and the English Courts shall have exclusive jurisdiction.

E-Learning Courses

Access details for all e-learning courses will be sent to the purchaser via e-mail within 2 working days after the successful purchase of the required courses.

Coupon Terms And Conditions

Each coupon is identified by a Coupon Code and has different requirements and rewards. Please check your coupon — all requirements stated on the coupon must be met to receive the discount.

Coupon values are as specified on the coupon.

Limit of one coupon per user unless otherwise stated.

Coupons are valid for single use only unless otherwise stated.

Coupons are applicable to online purchases only on the ELAS website (www.elasoh.co.uk) .

In the case of a multiple-item order, the value of the coupon is allocated to each item based on the proportion of the item’s value to the total value of all items, excluding shipping, taxes and other charges.

Certain items may not be eligible for discount.

A coupon cannot be used to pay for taxes, shipping and handling or other charges.

If your coupon has a minimum purchase requirement, taxes, shipping and handling and other charges do not apply towards the minimum purchase amount.

Some promotional offers may not be combined with other offers in the same order. Generally, only one coupon code may be used per order.

Each coupon is valid for a limited time only and expires on the date specified in the offer.

A coupon’s cash value is 1/10th of one pence.

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